Information Technology Services

Information Technology Services Department's mission is to deliver cutting-edge technology solutions that prioritize the evolving needs of faculty, enhance the student experience, and optimize business processes. We are dedicated to enabling seamless academic and administrative operations by reducing distractions, fostering innovation, and supporting Virginia State University’s commitment to excellence and growth.

Our vision is to empower the faculty of the future, elevate the student experience, and streamline university operations by leveraging innovative technology solutions. We are committed to reducing business distractions and fostering a seamless, efficient environment that supports academic excellence and institutional growth at Virginia State University.

When students, faculty or staff call 804-524-5210 after 5:00pm, our 24 hour support is activated in which a representative is available to support for account access concerns or reporting of any ticket creation, when our onsite staff return the next business day.

Student Help Desk

8:00am - 5:00pm
Monday thru Friday

Contact Us
VSUStudentHD@vsu.edu
804-524-2000

Submit a Request

Get Help

Student Help Desk
Faculty & Staff Service Desk
Google for Students New*
Evolve 365 New*
IT Forms
Updates on the Website
Suspected Spam or Phishing Email
User Guide to Wi-Fi/WLAN on University Campus

What are you Looking for?

Get IT Help

Technology Services will help you get connected with the latest technology on campus for inside and outside the classroom and academic and administrative buildings. 

Get IT Help

IT Forms

VSU Technology Services IT Forms

IT Forms

Student Help Desk

The Student Help Desk is purposed to service the students of Virginia State University who may be experiencing computer-related issues.

Student Help Desk

Faculty & Staff Service Desk

Technology Services Faculty & Staff Service Desk is the first point of contact for IT information, IT services, and IT support at Virginia State University.

Faculty & Staff Service Desk

IT Training

Technology Services has many training opportunities to increase business software and technology skills to reach your maximum potential and increase productivity in the workplace and classroom.

IT Training

Suspected Spam or Phishing Email

Welcome to Virginia State University! Technology Services It is a great time to be at Virginia State University (VSU)!How to Forward Suspected Spam or Phishing Email to the Information Security Office

Suspected Spam or Phishing Email

Office 365

VTS upgraded the faculty and staff email system to Office 365. Among other benefits, this upgrade has increased storage space and improved data archiving.

Office 365

IT Services Catalog

Technology Services manages the university's central information technology infrastructure and provides hundreds of services in business units and academic areas.

IT Services Catalog

Tech Services Resources

Tech Services

Information Technology Services About IT IT Training Office 365 Gartner Campus Access Clear your Cache VSUnet Wi-Fi

Get Help

Get IT Help Student Help Desk Faculty & Staff Service Desk IT Forms Updates on the Website Suspected Spam or Phishing Email User Guide to Verkada Pass Sign-In User Guide to Wi-fi/WLAN

IT Service Catalog

IT Services Catalog IT Security IT Asset Management

FAQs

FAQs VSUnet Wi-Fi Altiris Software Portal FAQs Patch Management FAQs VISTA - FAQ

IT Accomplishments

We strive to make significant progress in advancing technology at the University and fulfilling our mission.

Student Help Desk

8:00am - 5:00pm
Monday thru Friday

Contact Us
VSUStudentHD@vsu.edu
804-524-2000

Faculty/Staff Help Desk

Hours
7:00 a.m. - 7:00 p.m. (In Session)
8:00 am - 5:00 pm (Summer)
Monday thru Friday

Contact Us:
Johnston Memorial Library
804-524-5210

Information Security

Contact Us:
Information Security Office
Virginia State University
Technology Services
PO Box 9090
Petersburg, VA 23806
secureit@vsu.edu
804-524-3186