Important Updates to Your VISTA Login Experience
ITS is making changes to VISTA, designed to enhance security and improve your overall login experience.
What's Changing?
- Multi-factor authentication will be limited to the Okta Verify App
- SMS text authentication will no longer be available
Why Are We Making These Changes?
To provide a more secure and robust authentication process SMS (Text messaging) as an authentication method is being discontinued by the security vendor.
What benefits do I get from using the Okta Verify App?
Using the Okta Verify app gives you self-service access, including:
- Self-service password reset
- Self-service account unlock
- Access your account without needing cell service
- Securely access your account without needing to enter your password. (e.g. FaceID, or fingerprint)
When Will These Changes Take Place?
- We will be rolling out these updates in phases, May 27, 2025 through May 29, 2025.
- You will receive further communication before the changes take effect.
What Do You Need to Do?
Your SMS factor will be automatically removed. You will then need to enroll in a new Multi-Factor Authentication method: Okta Verify
How do I enroll in Okta Verify?:
Where Can You Get Help?
Visit our VISTA support page for FAQs and tutorials:
We appreciate your cooperation as we work to enhance your experience with Okta.