Complaint Resolution

The University has grievance procedures that provide for the prompt and equitable investigation and resolution of complaints or reports of discrimination based on race, sex, color, national origin, religion, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, against otherwise qualified persons with disabilities, or based on any other status protected by law, including complaints alleging sexual harassment, sexual misconduct or sexual violence prohibited by Virginia State University (“VSU” or “University”) Discrimination, Harassment, Sexual Misconduct, and Retaliation Policy, 1101.

These procedures also address complaints or reports of retaliation against individuals who have filed complaints or reports of discrimination, who have opposed discriminatory practices, and those who have testified or otherwise participated in investigations or proceedings arising from complaints or reports of discrimination. The procedures are outlined in the University’s Discrimination Grievance Procedures, 1103. 

You may request information or guidance, seek informal resolution; or file a formal complaint. Anyone seeking information or guidance can expect to learn about policies and resources available at the University and elsewhere that provide counseling and support. You will also be apprised of the steps involved in pursuing an informal resolution or filing a formal complaint.

Student vs student complaints are handled and coordinated by the Director of the Office of Student Conduct and/or designee. Student versus employee and employee vs employee complaints are handled by the Office of EEO & Title IX.

All complaints or reports of prohibited conduct will be addressed and resolved. Those who violate the policy will face disciplinary action up to and including termination or expulsion.