Education

• Ed.D. – Gwynedd Mercy University (Higher Education Leadership)
• M.S. – Baruch College (Industrial Labor Relations)
• B.S. – City Tech, City University of New York (Technology in Hospitality Management)

Teaching Interest

• Introduction to Hospitality Management
• Lodging Operations Management
• Hospitality Facilities Management
• Guest Service
• Hospitality Technology
• Casino and Gaming
• Hospitality Marketing

Research Interest

• Teaching Methods
• Agritourism
• Soft Skills for Student Success
• Guest Experience Analytics
• Service Recovery

Professional Membership

• International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE)
• Hospitality Sales and Marketing Association International (HSMAI)
• National Association of Black Hotel Owners, Operators & Developers (NABHOOD)
• National Coalition of Black Meeting Planners (NCBMP)
• PCMA
• HBCU Hospitality Management Consortium
• American Hotel & Lodging Association (AHLA)
• Virginia Restaurant, Lodging & Travel Association (VRLTA)