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Report a Lost Card

Lost or Stolen VSU TrojanCard?

To report your card lost or stolen, you can login to the VSU eAccounts site 24 hours a day 7 days a week. Please note that to re-activate your card, you must do so through the TrojanCard Office.

To deactivate your card, follow the steps below:

  • Using a Web Browser:
  1. Go to
  2. Enter your VSU network ID and password.
  3. Click the Card Services link at the top of the window.
  4. Click Deactivate Card.
  • Using the Mobile Application:
  1. Login with your VSU login information
  2. Touch the Lost Card button.
  3. Touch the Deactivate Card button at the bottom of the screen.
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