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FAQ

Frequently Asked Questions

  1. How do I access the training?
  2. Who has to take the training?
  3. What's the training about?
  4. Why do I have to complete this training?
  5. How will new employees be notified to complete the training?
  6. Who needs a copy of the training certificate?
  7. What happens if I don't complete the training within the 30-day window?
  8. Who do I contact if I have trouble completing my training?
  9. Will this training be documented?
  10. Can I take this training in a classroom or use another method?
  11. What if the training site will not launch?

1. How do I access the training?

The security awareness training program can be accessed at:
https://vle.securingthehuman.org
This link will take you directly to the web-site for you to complete the training.

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2. Who has to take the training?

 

All University employees and contractors are required to complete this mandatory training within 30 days after receiving the registration email. New hires are required to take it in their first 30 days of employment. This includes employees who have access to a University computer, IT system and data, or an e-mail address where information resources reside.


3. What's the training about?

It is designed to provide IT system users with updated information on security best practices. Upon completion of the training, IT system users will be aware of protecting IT systems and data, concept of separation of duties, preventing and detecting IT security incidents, acceptable use policies, use of encryption, creating and changing passwords, intellectual property rights including software licensing and copyright issues, and disposal of data storage media.All employees, and contractors will receive their registration from the IT Security Awareness Training email account, SECUREIT@vsu.edu.


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4. Why do I have to complete this training?

VSU is required to comply with Virginia Information Technology Agency (VITA) IT Security Standard (ITRM Policy SEC 501-07) related to IT Security Awareness and Training. All IT system users are required to receive IT security awareness training annually, or more often as necessary. 


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5.  How will new employees be notified to complete the training? 

For new employees, an e-mail message will be sent to you stating that it’s time for you to take the training. You will receive the notice within 30 days of hire. 


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6.   Who needs a copy of the training certificate?

Employees are provided the training completion certificate for their records. 


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7.   What happens if I don't complete the training within the 30-day window?

Since this is a statewide mandate, we are encouraging all employees and contractors successfully complete the IT security awareness training program within the 30 day window. We will be providing management with progress reports for their offices. (If IT Security Awareness Training program is not completed in 30 days, your access to the VSU network will be revoked.) You will have to complete the training program and provide a copy of the certificate to your manager and the Training Coordinator. Your access will be restored to the VSU Network once you have completed these requirements. 

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8.   Who do I contact if I have trouble completing my training?

Any user experiencing problems, should contact the Training Coordinator at SECUREIT@vsu.edu or IT Service Desk 804-524-5210. 


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9.   Will this training be documented?

Yes, we will maintain training rosters and record of courses completed.


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10.  Can I take this training in a classroom or use another method?

No, on-line training is the only method. However, the Training Coordinator will publish training sessions for individuals who want to learn how to use the security awareness training program in the computer lab. If you do not have a computer, you can use the computer lab to complete the training.

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11.   What if the training site will not launch?

If you are unable to launch the training site, check these browser setting requirements. You can use either Internet Explorer or Firefox to take the training. If you have questions about the online Security Awareness Training, please contact: IT Service Desk 804-524-5210, or contact the Training Coordinator at secureit@vsu.edu


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