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Website FAQ

VSU Website Frequently Asked Questions

We’ve compiled a list of frequently asked questions to help you have the best possible web experience at VSU.edu. Below, you’ll find information on how the site is organized, tips on navigation, steps for making VSU.edu your home page, and more.

  1. What happened to Peoplefinder?
  2. Where is Banner?
  3. What is Trojan Link?
  4. Where is the link to Web Mail?
  5. How can I find the link to E-Print?
  6. Where are the Human Resources Forms?
  7. How can I make the VSU Home Page show up when I open my web browser?
  8. Who do I contact if I see something wrong/broken/missing?
  9. What do I do if I can't get the new website to load?
  10. How do I get back to the home page?  Where is the home button?


What happened to Peoplefinder?

Peoplefinder has been renamed to VSU Directory. It is located in the bottom right hand corner of the VSU website. 


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Where is Banner?

Banner can be accessed from the Trojan Link page, the Current Students page, the Faculty/Staff page, or you can get to it directly by clicking here.


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What is Trojan Link?

Trojan Link is your personal portal on the VSU Website. Through Trojan Link, you can review grades and coursework, manage student accounts and register for classes. Faculty can use Trojan Link to post syllabi and post grades.


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Where is the link to Web Mail?

Web Mail can be accessed from the Trojan Link page, the Current Students page, the Faculty/Staff page, or you can get to it directly by clicking here.


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How can I find the link to E-Print?

Banner can be accessed from the Faculty/Staff page, or you can get to it directly by clicking here.


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Where are the Human Resources Forms?

Human Resources Forms can be found in the HR portion of the website.  You can find Human Resources through the Quick Links menu at the top of the site, under the Faculty/Staff section of the site, or you can go there directly by clicking here:


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How can I make the VSU Home Page show up when I open my web browser?

You can find the information on how to change the home page for various web browsers below:

Internet Explorer

To set your homepage in Internet Explorer 6 or later on Microsoft Windows:

  1. From the Tools menu, select Internet Options. The "Internet Options" dialog box appears.
  2. On the "General" tab, in the "Home page" text box, type: http://www.vsu.edu/ 
  3. Click Apply, and then OK.

Mozilla Firefox

To set your homepage in Mozilla Firefox 2 or later on Microsoft Windows or Mac OS X:

  1. From the Tools menu select Options. The Options dialog box appears.
  2. On the "Main" tab, in the "Home Page" text box, type: http://www.vsu.edu/
  3. Click OK

Safari

To set your homepage in Safari 1 or later for Mac OS X or Microsoft Windows:

  1. From the Safari menu select Preferences. The "Preferences" window appears.
  2. On the "General" tab, in the "Home page" text box, type: http://www.vsu.edu/
  3. Click the red Close button.

NOTE: If you’re running a browser other than those listed above and would like more information about setting your homepage, please refer to your browser's help files.


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Who do I contact if I see something wrong/broken/missing?

If you see any problems on the website (Including wrong items, missing items, broken links, etc.), please send a full description of the problem, including the address of the page that you saw the problem on, and any additional information that needs to be added, in an email to:  webmaster@vsu.edu.

More help on requesting and preparing website updates can be found here:

http://www.vsu.edu/technology-services/get-help/website-updates.php


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What do I do if I can't get the new website to load?

If you are getting an error message, or can't seem to get the new website to load, begin by clearing your browser's cache.  Instructions on how to clear the cache in your browser can be found here.  If clearing your cache does not help, you can send us an email with the page you are trying to load, and any error messages you are seeing, at: webmaster@vsu.edu.


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How do I get back to the home page?  Where is the home button?

There is not a "home button" on the new VSU design.  To return to the home page from anywhere on the site, simply click on the VSU logo on the upper left portion of the page.


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