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Infrastructural Innovation

Priority 4: Infrastructural Innovation

VSU will invest in state-of-the-art Information Technology infrastructure to support teaching, learning, research, and administration.

The dynamic nature of the modern academy means that success of faculty, staff and students cannot be achieved without a renewed commitment of the University community to a more robust infrastructure, which embraces the effective and efficient use of technology.  Administrative policies and procedures should facilitate progress towards the university’s goals and objectives. 

Objectives 

  1. A hallmark of VSU will be its customer-service oriented culture of collegiality and efficiency via cutting-edge, cloud-based IT solutions;
  2. Enhance operational infrastructure, addressing such processes as academic advisement, early intervention, fundraising, enrollment management, and human resources management.

Assessment Measures and Implementation Strategies

  1. By fall 2018, 75% of VSU personnel-related operations will be "cloud-based".
    • Create mobile apps for improved stakeholder services.
    • Banner (cloud) off-site hosting.
    • Provide incentives for on-line/on-time registration.
  2. By fall 2014, VSU will be a Level II institution.
    • Implement Banner 9.
  3. By fall 2014, utilize a suite of Banner-relevant/related software products to automate operations in each of the University’s major units.
    • Increase university-wide learning and business technology capabilities.
    • Improve access to University data for mid-level managers’ decision making, using such tools as predictive analytics.
    • Implement Degree Works, Course Signals, EMS, Banner Advancement, Banner Admissions, Blackboard Analytics, Predictive Analytics, and Weave Online.
  4. By fall 2015, 95% of internal and external stakeholders will indicate satisfaction with the campus environment.
    • Cultivate a workplace that is collegial, respectful, and inclusive.
    • Revise the Faculty Handbook.
    • Revise faculty evaluation process.
    • Provide leadership education for all levels of administration.
    • House disciplines/colleges in contiguous spaces.
    • Implement a customer service program.
    • Implement a faculty development program.
    • Implement a staff development program.
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